Prospect Data Safety

Data Privacy, SOC 2 Type II, Prospect Information Safety

Updated over a week ago

Prospect Talking Points:

What is Canopy Connect?

Canopy Connect is a technological intermediary enabling consumers to retrieve relevant information from their own insurance accounts and securely transfer that information to your agent. Linking your insurance accounts with Canopy Connect enables the sharing of key information they need to tailor advice just for you.

This is fast and secure (Canopy Connect uses bank-grade encryption). You’ll be done in under 30 seconds.

Is Canopy Connect safe to use?

Yes, Canopy Connect is safe to use. Canopy Connect uses some of the most advanced security and encryption methods available to safely connect your insurance account.

Why does Canopy Connect ask to connect to my insurance account?

When you sign into your insurance account, Canopy Connect creates an encrypted connection between your insurance company and your agent. This is safer and easier than trying to get the information from your insurance documents and typing things out in an email.

How Secure is Canopy Connect?

It is normal to worry about security, especially when it comes to your information. Canopy Connect takes great care to safeguard your information from malicious attempts to access and steal access. Canopy Connect never shares your login and password information with any third party.

In addition, Canopy Connect uses the following measures to secure your information:

  • Data Encryption: Canopy Connect protects your information at all times with 256-bit AES encryption for your data and TLS 1.2+ to keep your information safe in transit. You can see our A+ SSLLabs report here.

  • Proven Infrastructure: Canopy Connect uses the same Amazon Cloud Infrastructure that securely powers companies like Netflix, Airbnb, Expedia, Samsung and McDonalds.

  • Independent Security Testing: Canopy Connect meets the strictest security standards with SOC 2 Type 2 Certification, third-party testing and external auditors to continuously protect its platform.

For Admins and Agents:

How safe is my prospect’s information?

Keeping our users’ data secure at all times is our highest priority. All user data is encrypted end-to-end, at rest and in transit. We use 256-bit AES encryption at rest and TLS 1.2+ in transit.

Canopy Connect is SOC 2 Type II certified, which means we had an independent auditor evaluate our product, infrastructure, policies and governance over an extended period of time, and certify that we meet or exceed the highest enterprise-level standard of security and compliance.

You can check out our SOC 2 Type II announcement on our blog here.

Learn more about our security practices by emailing us at [email protected].

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